App support

Help with access, account approval and workforce coordination.

Contact the team

Include your username, company, app version, phone model and a short description. Do not send your password. Redact personal or confidential details from screenshots.

Common questions

How do I get the app?

The Android app is available as a controlled pilot through your administrator. Ask the team for the signed installer, register as a client or supplier and wait for approval. There are no public App Store or Google Play download links yet.

Why is my account pending?

New client and supplier registrations require administrator approval before they can use operational features. Contact the team using your registered username and company name.

Will notifications arrive when the app is closed?

The current release synchronizes notifications while active and when reopened. Background push delivery is not currently configured. Reopen the app to check the latest job updates.

Why can't I see the latest updates?

Check your internet connection, reopen the app and sign in again if your session has expired. An update warning means the displayed information may be previously loaded data.

How do I request account or data deletion?

Use our account and data request instructions. The team will verify your request and explain any records that need to be retained.

Company details are also published on the company contact page.